ZipComply's Mission

Trust is priceless. It is the basis of all relationships -- personal and professional. In this highly virtual world, the most practical way to establish trust between a consumer and an organization is by the organization treating the consumer's private information with the value, respect, and security it deserves.

ZipComply believes that this trust and security are uncompromisable -- regardless of being explicitly stated in a law or not. You have worked tirelessly to build this trust.

ZipComply's mission is to build upon that trust and help you stay in compliance with the consumer privacy laws, while helping your consumer feel secure.

What is the CCPA?

The California Consumer Privacy Act (CCPA) Assembly Bill 375 (AB 375), empowers California residents by enabling them to request seeing personal information saved by any company serving California residents. Not only are the companies required to show the consumer all the personal information they have but are also required to disclose any third party with whom they have shared the consumer's information. Staying well-informed on legislation for this act is extremely important as it can be amended in the future to include additional requirements or regulations. If the CCPA is violated, consumers are within their rights to legally hold the company accountable, which may result in a lawsuit and/or fine(s).

California Governor, Jerry Brown, signed the Act into law in June 2018. The Act was born from a ballot initiative that collected over 600,000 signatures. Acts are preferred over ballot initiatives since they can be amended in the future, whereas ballot measures cannot be easily amended once initiated.

The CCPA became law on January 1st, 2020. Enforcement of the law, making organizations liable to civil suit and regulatory fines, starts on July 1st, 2020.

Avoid fines. Start today!
CCPA Checklist

How it works

CCPA required that companies provide consumers with ready access to make data subject requests. To help, we will set up a dedicated toll-free phone line and an email inbox for each of your website domains. These will be monitored and answered by our customer service concierge team and not by an IVR (Interactive Voice Response) automated system.

We will also work with you to develop a plan on how, as an organization, you can satisfy data subject request, as well as efficiently maintain compliance records and reports.

ZipComply Concierge

A dedicated ZipComply Concierge is your point of contact for setup and any questions that you may have. The ZipComply knowledgeable customer service agents are there to provide personalized service for your business and consumers.

Technical QuickStart

Your Concierge will connect your technical team with our engineers to set up your website:

  • ZipComply’s Cookie Consent & Preferences
  • Data Subject Request Form
  • Validate testing and production environment

It is Simple!

Human-Staffed 24/7 Toll-Free Number

Give your customers a personalized experience with a toll-free number that is monitored 24/7. Each client will receive a dedicated toll-free number that will provide professional customer service by our staff for all Data Subject Requests.

Request Alerts & Reminders

A notification will be sent to clients as soon as a Data Subject or Do Not Sell Request is received from your company’s ZipComply Form or toll-free number. We will also safeguard your compliance by following up with your team to confirm and record actions within the 45-day timeframe mandated by CCPA.

Verifiable Consent & Response Audit Trail

When regulators, consumers, or other parties come knocking, we will be there to provide you with the necessary records of consent and your fulfillment of Data Subject Requests. Records are maintained for at least 24 months in case of audit.

Worry-Free Compliance Watch

The ZipComply team is well-informed of the latest compliance regulations domestically and internationally to ensure that our tool is up-to-date and that our clients are informed and ready for any changes.

Data Governance

CCPA Regulations require that customer data can be accessed on-demand across databases and systems to be identified, consolidated, and, if needed, deleted. Your Concierge can arrange a consultation with our Data Governance Specialists to help your team rise to the challenge.

ID Verification

For each Data Subject Request, ZipComply will ensure the customer's California residency by verifying a state-issued ID.

Features

These are the our features compared with that of our competitors. We are here to provide the best compliance and privacy solution for your business.

ZipComply Concierge

$250/month/domain

  • Customizable cookie banner to match your website
  • Customizable cookie preferences to match your website
  • Automated Cookie scan on your website nightly
  • Automated Cookie Blocking
  • Unlimited Manual ID Verifications
  • Dashboard access to manage your consents and Data Subject Requests
  • One dedicated Toll-free number per domain included
  • Dedicated Toll-free number answered by live operators
  • 500 minutes a month included, additional at $0.58 a minute
  • A form to accept Data Subject Requests
  • Automated alerts to notify you of Data Subject Requests
  • Concierge follow ups for Data Subject Request compliance
  • Automated alerts to inform you of upcoming privacy laws
  • Includes tools to comply with any future privacy laws in North America
  • Automated ID Verification available at an additional cost**
  • Consent management and unlimited user consents
  • Unlimited Data Subject Requests
  • Data Subject Requests stored for 24 months
  • User consents stored for 24 months
  • ZipComply Concierge is here to help
  • Simple!
Sign Up More Info

Our Competitors

$450+/month/domain

  • Customizable cookie banner to match your website
  • Customizable cookie preferences to match your website
  • Automated Cookie scan on your website regularly
  • Automated Cookie Blocking
  • Limited number of ID Verifications at additional cost
  • Dashboard access to manage your consents and Data Subject Requests
  • One dedicated Toll-free number per domain at $45+/month/domain
  • Dedicated Toll-free number using voicemail not live operators
  • Varied call limits depending on provider.
  • A form to accept Data Subject Requests
  • Automated alerts to notify you of Data Subject Requests
  • No Concierge follow ups for Data Subject Request compliance
  • No automated alerts to inform you of upcoming privacy laws
  • Pay additional to comply with any future privacy laws in North America
  • Automated ID Verification available at an additional cost**
  • Consent management and 75,000 consents at $250+/month
  • 200 Data Subject Requests at $150+/month
  • Data Subject Requests stored for 24 months
  • User consents stored for 24 months
  • Do it yourself, disjointed.
  • Complicated
** Prices for competitors is an average amongst a few leading competitors

Pricing

Simple and all-inclusive pricing.

CCPA Concierge

$250 USD/month/domain

  • Setup in one business day
  • Dedicated ZipComply Concierge
  • Comprehensive Compliance and Auditing solution
  • Unlimited Monthly Visitors
  • Human-Staffed 24/7 Toll-Free Number**
  • One time $250 USD setup fee
Sign Up More Info

Data Governance

  • Data Governance & Risk Assessment
  • Analysis of internal business processes
  • Data discovery, Inventory and Mapping
  • System Integration and Automation
  • Training & Documentation
More Information

Enterprise

  • All the benefits of our CCPA Concierge
  • Customize to fit your enterprise needs
  • Multiple domains
  • Toll-free number script customizations and workflow
  • Flexible pricing
  • Training
Contact Us

ZipComply Concierge Sign up

Get on the Fast-Track to CCPA Compliance Today. Fill out the form below or call us at +1-888-669-7476.

Next Steps:

Within one business day, the ZipComply Concierge will call to take care of everything:
  • Coordinate with your technical staff to set up your website
  • Test the solution in pre-production and production
  • Set up your live compliance hotline
  • Alert you of compliance requests
  • Provide reports for audit purposes
  • It is Easy!

What other compliance topics are you interested in?

By clicking "Sign Up", you agree to ZipComply's Terms of Service and acknowledge you have read the Privacy Policy.

Need more information on ZipComply Concierge?

Get in touch with us. Fill out the form below or call us at +1-888-669-7476.

By clicking "Submit", you agree to ZipComply's Terms of Service and acknowledge you have read the Privacy Policy.

Next Steps:

Within one business day, the ZipComply Concierge will call you:
  • to answer questions about CCPA
  • go through the CCPA Checklist
  • guide you on next steps
  • no commitments or signup required
  • and its free!